Elite Eco Installations Limited is an Introducer Appointed Representative (Financial Services Register No. 965959) of First Call Group Limited (FCG), who are a credit broker, not a lender. FCG is authorised and regulated by the Financial Conduct Authority (FRN: 753324), and offers finance from its panel of lenders. All finance is subject to status and credit checks. If you wish to make a complaint about any goods or services purchased using Elite Eco Installations Limited, please email complaints@fcgltd.co.uk or call 0191 249 8188 and select option 3.